1. Acceptance of Terms

By accessing or using the Site on any device, you agree to these Terms of Use. We reserve the right to modify these Terms at any time, with updates posted on the Site. Continued use constitutes acceptance of the revised Terms.

2. Use and Restrictions

You may use the Site only if you are at least 18 years old and capable of forming a binding contract. You may not misuse the Site or its content for unlawful purposes.

3. Product Information and Medical Disclaimer

ellura is a dietary supplement intended to support urinary tract health. It is not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare provider before starting any new supplement regimen. We make every effort to ensure product accuracy but do not guarantee completeness or error-free content.

4. Orders and Payments

Orders are subject to availability and acceptance. Prices are in U.S. dollars and may change without notice. By placing an order, you agree to provide accurate billing and shipping information.

5. Shipping and Returns

Shipping and return information are outlined on our FAQs page. By ordering, you agree to those terms.

6. Subscription Terms

If enrolled in Subscribe & Save, you authorize recurring charges as agreed upon. You may cancel or modify your subscription at any time via your account or customer service.

7. SMS and Email Marketing Opt-Ins

By submitting your contact information, you consent to receive marketing communications from us via email and/or SMS:

• Message and data rates may apply.
• You can opt out by clicking “unsubscribe” in emails or replying “STOP” to SMS.
• We do not sell or share your contact information without consent.
• See our Privacy Policy for details.

8. My ellura Rewards Program

Enrollment in the My ellura Rewards Program constitutes agreement to the following:

• Earn points for purchases, referrals, and social media actions.
• Points have no cash value and may expire after inactivity.
• We reserve the right to change or terminate the program at any time.
• Full program details are on our Rewards Program page.

9. Intellectual Property and Trademarks

All content on the Site—including but not limited to text, images, graphics, logos, icons, product names, video content, digital downloads, and software—is the exclusive property of Pharmatoka SAS, and is protected by United States and international copyright, trademark, and other intellectual property laws.

The trademarks, trade names, service marks, logos, and designs displayed on the Site—including but not limited to Ellura® and Gikacran®—are the registered trademarks of Pharmatoka SAS.

Any unauthorized use, reproduction, modification, distribution, transmission, republication, display, or performance of the Site’s content or intellectual property is strictly prohibited and may violate applicable laws.

10. User Accounts

You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Notify us immediately of unauthorized use.

11. Electronic Communications

By using the Site or sending us emails, you agree to receive communications from us electronically, including emails, messages via the Site, and notices posted on the Site.

For information on how we collect, use, and protect your personal data when communicating electronically, please refer to our Privacy Policy.

12. Submissions

By using the Site, you consent to receive communications from Pharmatoka Inc, electronically, including but not limited to emails sent to the email address associated with your account and notices posted on the Site. You acknowledge and agree that such electronic communications satisfy any legal requirement that such communications be in writing.

You further agree that Pharmatoka Inc. may collect, use, and disclose your information in accordance with its Privacy Policy, and that such use is consistent with applicable laws and regulations governing data privacy and electronic communications.

13. Third-Party Links

The Site may contain links to external websites and resources operated by parties other than Pharmatoka Inc. These links are provided for your convenience only and do not constitute an endorsement, sponsorship, or recommendation by Pharmatoka Inc. of the third-party websites or the information, content, products, or services they may offer.

Pharmatoka Inc has no control over, and assumes no responsibility for, the content, privacy practices, or business practices of any third-party sites. Accessing such websites is done entirely at your own risk. Any transactions or interactions you engage in with third parties are governed solely by the terms and conditions and privacy policies of those third parties.

14. Warranties and Disclaimer

The Site, user submissions, and all content provided through the Site, including link, are made available on an “as is” and “as available” basis, without any warranties or representations of any kind. To the fullest extent permitted by law, Pharmatoka Inc. disclaims all express and implied warranties, representations, and conditions in connection with the Site, submissions, content, and any products or services. This includes, but is not limited to, implied warranties or conditions of merchantable quality, merchantability, durability, for a particular purpose, title, non-infringement, and freedom from errors, omissions, viruses, or other harmful code. Pharmatoka Inc. also disclaims any warranties or conditions that may arise from a course of dealing or course of performance.

Pharmatoka Inc. does not warrant that the Site, submissions, content, products, services, or any other information available through the Site will be secure, accurate, complete, current, or available at any given time.

As a condition of using the Site, you agree not to use it for any unlawful purpose or for any activity prohibited by these Terms of Use.

Nothing in these Terms of Use affects your statutory rights under applicable consumer protection laws.

Please note that minor variations in product color or appearance may occur due to differences in image capture, display settings, or other technical factors. Pharmatoka Inc. is not liable for such variations.

In the event that a product becomes unavailable after an order has been accepted, Pharmatoka Inc. reserves the right to cancel the order by providing written notice. In such cases, Pharmatoka Inc. will contact you to arrange a full refund.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Pharmatoka Inc. and its affiliates, officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, whether incurred directly or indirectly, arising out of or in connection with:

• Your access to, use of, or inability to access or use the Site;
• Any conduct or content of any third party on the Site;
• Any content obtained from the Site; or
• Unauthorized access, use, or alteration of your transmissions or content.

In no event shall Pharmatoka Inc.’s total aggregate liability for all claims related to the Site and any products or services purchased through the Site exceed the total amount paid by you, if any, for the product or service giving rise to the claim.

This limitation of liability applies regardless of the form of action, whether based on contract, tort, negligence, strict liability, or otherwise, even if Pharmatoka Inc. has been advised of the possibility of such damages.

This clause shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

16. Indemnification

You agree to defend and hold harmless Pharmatoka Inc. from any claims or liabilities arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

17. Governing Law

These Terms are governed by the laws of the State of Georgia. You agree to the exclusive jurisdiction of courts in Georgia for any legal action.

18. Severability and Interpretation

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable under any applicable law or regulation in any jurisdiction, that provision shall be deemed severed from these Terms to the extent of such invalidity and shall not affect the validity or enforceability of the remaining provisions.

The remaining terms shall remain in full force and effect and shall be construed and enforced as if the invalid, illegal, or unenforceable provision had never been included. The validity and enforceability of such provision in any other jurisdiction shall likewise remain unaffected.

Headings and titles used in these Terms of Use are included for convenience only and shall not affect the interpretation of any provision.

19. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Pharmatoka Inc. regarding use of the Site.

20. Contact Information

For questions or concerns, contact us at:

• Email: help@ellurautihealth.com
• Address: 1355 Peachtree St NE, Suite 1110 Atlanta GA 30309
• Phone: (888) 481-6590